Yes we ship worldwide! For delivery options, please see our shipping and returns page here.

All new orders will be shipped in the new year!

All our jewellery is handmade in Brighton. Shipping times are approximate and will be from the date of dispatch, not the date of order. Please see product pages for processing time. Please note we do not ship on weekends or bank holidays.

If you need the piece sooner than the time listed on the product page, please contact us via our form here or email us at info@ratbetty.com prior to placing your order.

All orders come packaged in a Fairtrade cotton pouch within a recyclable branded Rat Betty black jewellery box. We also include a care card!

All orders come packaged in a Fairtrade cotton pouch within a recyclable branded Rat Betty black jewellery box. We also include a care card!

If you'd like to go the extra mile for someone then additional gift wrapping can be purchased here. This gift wrapping includes everything above and is packaged inside of a larger recyclable jewellery box with recyclable tissue paper, all wrapped in recyclable ribbon.

If you'd like to add a personalised note, please add this when checking out, or send us an email at info@ratbetty.com

All orders placed in November & December 2022 will have until January 31st 2023 to exchange or refund. Anything purchased in 2023 or prior to November 2022 will have 30 days to exchange or refund.

Merchandise must not be worn or damaged. Shipping costs are non-refundable. Customers are responsible for the shipping of all returns and exchanges. We will ship the exchanged item back to you. For your security, we recommend shipping your package with a carrier that can provide you with a tracking number. Please note that Rat Betty is not responsible for items damaged or lost in transit.

Please email info@ratbetty.com with “Return” or “Exchange” and your order number in the subject line. You will receive an email with information on next steps.

The returned package must include: a note containing the order number, and the item being returned. 

All orders placed in November & December 2022 will have until January 31st 2023 to exchange or refund. Anything purchased in 2023 or prior to November 2022 will have 30 days to exchange or refund.

We will send you an email as soon as we receive your package.

If you are able to go safely, we recommend you visit a local jeweller to get measured. If you are unable to, we'd recommend you order a ring sizer with us or online.

The ring sizer comes with instructions. Shipping within the UK is free. We do not ship these internationally so if you are overseas please order a ring sizer online.

Sizing tips:

- The aim is for a snug fit, that is able to slip back over the knuckle. Fingers shrink and swell at different temperatures. Measure your fingers at room temperature for best results.

If the piece you're after is sold out, please go to the product page, select the size you're after and add your email to be notified when it is back in stock.

If you can't see your size, then please let us know which piece and size you're after here.

If you can't see the piece you're after on the gold collection then please let us know which piece you'd like a quote for and what size here.

All our jewellery is 100% solid sterling silver. We never use any types of platings or coatings. A handful of customers experience a green / blue marking, this can be due to a reaction between the jewellery and your skin, and/or remnants of the wax, plant-based polish we use to finish the rings leaving a mark! Read more on this here!

Only one discount code can be used per order, if you'd like to combine them, please email info@ratbetty.com with the codes you'd like to combine.

You are able to order in your local currency, this should happen automatically. If you are using a private browser or VPN, you may need to manually pick your currency in the bottom left hand corner.

All orders on our site are charged in GBP. The bank that has issued your card determines the exact exchange rate that you will pay and any additional fees, typically it will match closely with the going exchange rates.