Yes we ship worldwide! We are based in the UK, so additional duties may apply upon arrival of international orders - we are not responsible for these additional costs. Shipping & duties are non-refundable.

All jewellery is handmade in our Brighton workshop. For estimated preparation time, please see the product page. Some products will be shipped in 3-4 working days, others are made to order and require 3-4 weeks.

If you need the piece sooner than the time listed on the product page, please email us at hello@ratbetty.com prior to placing your order.

UK orders will be posted by Royal Mail's First Class Signed For service.

International orders will be posted by either Royal Mail's Tracked and Signed For service or DHL Express Courier. Please proceed through checkout to see the shipping options as they vary from country to country. We are based in the UK, so additional duties may apply upon arrival of international orders - we are not responsible for these additional costs. Shipping & duties are non-refundable.

All orders come packaged in a Fairtrade cotton pouch within a recyclable branded Rat Betty black jewellery box. We also include a care card!

If you'd like your order gift wrapped, please add a note when checking out to request this, or send us an email at hello@ratbetty.com

If you'd like to add a personalised note, please add this when checking out, or send us an email at hello@ratbetty.com

We are happy to refund or exchange merchandise within 30 days of the ship date.

Merchandise must not be worn or damaged. Shipping costs are non-refundable. Customers are responsible for the shipping of all returns and exchanges. We will ship the exchanged item back to you. For your security, we recommend shipping your package with a carrier that can provide you with a tracking number. Please note that Rat Betty is not responsible for items damaged or lost in transit.

Please email hello@ratbetty.com with “Return” or “Exchange” and your order number in the subject line. You will receive an email with information on next steps.

The returned package must include: a note containing the order number, and the item being returned. Please note that all returns must be received by us within 30 days of the ship date. We will send you an email as soon as we receive your package.

If you are able to go safely, we recommend you visit a local jeweller to get measured. If you are unable to, we'd recommend you order a ring sizer with us or online.

The ring sizer comes with instructions. Shipping within the UK is free. We do not ship these internationally so if you are overseas please order a ring sizer online.

Sizing tips:

- The aim is for a snug fit, that is able to slip back over the knuckle. Fingers shrink and swell at different temperatures. Measure your fingers at room temperature for best results.

If the piece you're after is sold out, please go to the product page, select the size you're after and add your email to be notified when it is back in stock.

If you can't see your size, then please let us know which piece and size you're after here.

If you can't see the piece you're after on the gold collection then please let us know which piece you'd like a quote for and what size here.

All our jewellery is 100% solid sterling silver. We never use any types of platings or coatings. A handful of customers experience a green / blue marking, this can be due to a reaction between the jewellery and your skin, and/or remnants of the wax, plant-based polish we use to finish the rings leaving a mark! Read more on this here!

Only one discount code can be used per order, if you'd like to combine them, please email hello@ratbetty.com with the codes you'd like to combine.