Rat Charm

When will my order ship?

Select your charm to see the estimated ship date.

We either:

• Ship in 3 working days (if your charm is already cast), or
  
• Make it to order (3–4 weeks) if your charm isn’t already cast.
  

If you’re on a deadline, email us before ordering: info@ratbetty.com or use our contact form here.

See our Shipping page for more information.

For the festive season, we’ve extended our returns & exchanges window. Any orders placed from 27th October 2025 can be exchanged or returned until 31st January 2026.
Orders placed outside this period can be exchanged or returned within 60 days of delivery.

• Merchandise must be returned in its original, unworn condition.
• Exchanges can be made for a different size or style.
• As we are based in the UK, please double-check your size before ordering to avoid the time and cost of posting back to us.

Important: Customers are responsible for shipping costs for all returns and exchanges.

For full details, please visit our Shipping & Returns page.