All charm orders finished within 3-5 working days then shipped. More info on shipping here!

For bracelet sizing, please see our guide here. For necklaces, please see the different lengths on the charm necklace here.

If you would like to request a different chain length, please contact us here.

We hope you'll love your Rat Betty piece but if not we can exchange for a different size/style, or return for a refund.

For more info, please see our shippings and exchanges page here.