Okay Charm

Please allow 3-5 working days for us to finish your order.

If you require the item sooner, please email us at info@ratbetty.com prior to placing your order.

For last minute gifts, e-gift cards are available here.

See our Shipping page for more information.

We’re extending our returns & exchanges period for orders placed in November and December, so you can return until 31st January.

We hope you'll love your Rat Betty piece but if not we can exchange for a different size/style, or return for a refund.

Merchandise must be returned in the original condition.

As we are based in the UK, please be sure of your size before ordering. Customers are responsible for the shipping of all returns and exchanges.

For more info, please see our shipping & returns page here.